Contact Us

We're here to help with orders, product questions, and anything else.

Email: support@elymentum.com

We respond within 48 hours, Monday through Friday. 

Messages received over the weekend are answered the following Monday.

Common Questions

How do I track my order?

You'll receive a tracking link by email once your order ships. If you haven't received it within 3 business days of placing your order, email us and we'll look into it.

Can I change or cancel my order?

If your order hasn't shipped yet, email us and we'll make the change. Once an order has shipped, we cannot modify it — but you can return it once it arrives.

Which fragrance is right for me?

Each product page includes detailed scent profiles, character notes, and wearing occasions. If you're still unsure, email us — we're happy to help you find the right fit.

Do you offer samples?

Email us for current sample availability.